Privacy Policy

1. Who We Are

MK Telecom Inc. ("MK Telecom", "we", "us", or "our") is a low-voltage telecommunications contractor serving Metro Vancouver, BC, Canada since 2012. We are a member of The Automated Group. Our website is located at mktelecom.ca.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

2. Information We Collect

We collect personal information only when you voluntarily provide it through our contact or quote request forms. This may include:

We also collect standard web analytics data (pages visited, browser type, approximate location) through Google Analytics 4, which activates only after you accept our cookie consent banner.

• —Full name
• —Email address
• —Phone number
• —Project details or messages you submit

3. How We Use Your Information

We use the information you provide solely to:

We do not sell, rent, or trade your personal information to third parties.

• —Respond to your enquiries and quote requests
• —Communicate with you about our services
• —Improve our website and service offerings
• —Comply with applicable legal obligations

4. Cookies and Analytics

Our website uses cookies to enable Google Analytics 4 tracking. These cookies are only set after you provide explicit consent via our cookie banner. You may withdraw consent at any time by declining or clearing cookies in your browser. Analytics data is processed by Google LLC in accordance with their privacy policy.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact and quote form submissions are retained for up to 24 months, after which they are securely deleted.

6. Disclosure to Third Parties

We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as our messaging platform provider), provided those parties agree to keep your information confidential. We may also disclose information where required by law or to protect the rights, property, or safety of MK Telecom Inc. or others.

7. Your Rights

Under PIPEDA and BC PIPA, you have the right to:

• —Access the personal information we hold about you
• —Request correction of inaccurate information
• —Withdraw consent for the use of your personal information (subject to legal or contractual restrictions)
• —Lodge a complaint with the Office of the Privacy Commissioner of Canada

8. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS and form submissions are encrypted in transit.

9. Links to Other Websites

Our website may contain links to third-party websites, including taggroup.ca. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: